It goes without saying that we absolutely love the house! More than that, we appreciate all of the time and effort you both put into working with us throughout the process. After seeing some of the homes you had built, we knew a quality home would be a given. The time you spent with us as we worked through multiple floor plans and budgets, made decisions, picked things out for the house (changed our minds and picked out different things for the house) made the whole experience enjoyable and exciting. You took us seriously, respecting our ideas, plans, and concerns.

We are totally pleased with your company, your people and your subcontractors on their craftsmanship. Dustin was amazing. We always felt as though he was our partner in this endeavor and always kept our best interest in mind. We enjoyed the working relationship turned into what we hope to be a lifelong friendship with Dustin.

We cannot thank you all enough for giving us a home we can take pride in and enjoy for years to come. We have received nothing but excellent comments from friends and family about our new home. We would recommend Crossroad Custom Builders to our friends and family, or anyone who asks about our renovation process.

On behalf of Gloucester Montessori School, I would like to personally thank Crossroad Builders for their help in the renovation/addition of our new classroom. Our school is expanding. So, what was probably a small job to Crossroad was a big deal to GMS!

The staff was awesome. We were provided a line item estimate. We were on a tight budget. Crossroad helped us save in some areas, so we could upgrade in others and stay in line with finances. They provided a schedule and stayed on it, mostly ahead of it. Communication was constant and direct. Everyone was very responsive to questions and concerns.

We love our new space! GMS is already planning our next phase of expansion and looking forward to working with Crossroad Builders again in the near future.

To all at Crossroads Custom Builders,

A big heartfelt thank you for all of your hard work!! We had our kitchen and three bathrooms remodeled and also added a mother-in-law suite on the first floor of our home. Everything looks amazing and we couldn’t be happier! The quality of the work was first class and everyone was a pleasure to work with. Dustin, Scott and Erin were extremely helpful and accommodating to us throughout the entire process. We can’t thank them enough! We will definitely recommend Crossroads Custom Builders to others who are considering building or remodeling.

With appreciation,

The team at Crossroads Custom Builders carries with them a sense of purpose and mark of excellence. These qualities are evident in their workmanship and interaction with customers. Our family enjoyed the whole “process” when they worked on our home. They built a large porch with beaded ceiling and Chippendale railings; took a dingy attic and made a music room with lovely woodwork and flooring; and installed oak flooring in our upstairs bedrooms. These areas of our home have become the places we enjoy the most!

“My wife, Ellen, and I just recently completed building our dream home at Ford’s Colony in Colonial Williamsburg. After more than two years of searching for a home site and builder we made the decision to choose Crossroad Custom Builders and Shawn Lemon to build our home.

Over the years we had heard many horror stories about the experiences of building a custom house. We heard from our friends about building delays, the bait and switch tactics and additional charges from their builder being part of the process and unavoidable.

Ellen and I had no such experience. From the very beginning the customer experience working with Shawn and Crossroad was outstanding. He managed the project professionally from start to completion. He and his staff took our ideas and provided all of the architectural plans. He took control of all of the negotiations with the Homeowners Association at Ford’s Colony and made sure all of the approval processes were seamless to us.

Our new neighbors have commented on how courteous Shawn and his workers were to them and how clean he kept the building site throughout the completion of the project.

Shawn provided a project roadmap for the project and stayed ahead of schedule throughout. In fact, we actually closed two weeks early.

We found the quality of the workmanship and the attention to detail by all the people at Crossroad Custom Builders to be top notch. Shawn demonstrated great patience with us and all our novice questions. At the same time he would be very firm with his sub-contractors on his expectations for quality and timeliness of their work.

We highly recommend anyone on the Peninsula who is considering building a custom home or adding a room to their existing home give consideration to Shawn Lemon and Crossroad Custom Builders. You will not be disappointed.”

“From June 2007 till December 2007, we had an addition constructed to our main residence by CrossRoad Custom Builders. We reviewed bids and services from a total of six builders from the Tidewater Virginia area and chose CrossRoad Custom Builders for several reasons that I would like to explain in this letter of recommendation.

First of all, it is rare in this day and time to work with a builder that conducts his business with such honesty, integrity, and fairness. We consistently noticed these important and rare traits from the design of the project to its completion. Shawn and his staff treated us and each other with professionalism and respect, but also those sub-contractors that were brought in on the job.

Secondly, we were consistently communicated with on the progress of the job, construction schedule, and hot the job was tracking to budget. It was a difficult process to have demolition and construction going on at the same time while home schooling children and operating a business from home. It is a very rare thing to go through a process like we did and actually become good friends instead of merely completing a building project.

If you ever need an excellent builder that follows through, communicates, and delivers what they promise; then CrossRoad Custom Builders is who to consider. The quality of the work done on my home is quite noticeable and our goal of the addition looking like it has always been part of the house was not only met, but exceeded.”

Thank you so much for the gift basket. We appreciate the time you took to put together such a beautiful picture album. Now we will have pictures to show our family & friends.

Most of all we feel truly blessed to have had the opportunity to work with you. We are so glad & happy to be moved in, but we will miss seeing you all.

We appreciate your hard work and knowledge. Remember our door is always open. Please stop by anytime. Thanks for making our dreams come true.

May God continue to bless you, your family & your business.